Accountability: The Key to Driving a High-Performance Culture

Accountability: The Key to Driving a High-Performance Culture
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Accountability is one of the biggest challenges business leaders face but it can also be one of the most important factors leading to success. This groundbreaking book explains why and how. Top business consultant and speaker Greg Bustin has dedicated a career to working with CEOs and the leadership teams of companies on this crucial topic. Over the last five years, he has interviewed and surveyed more than 3,200 executives around the world from such admired companies as Marriott, Container Store, Ernst & Young, Sony, Herman Miller, Nucor and Southwest Airlines to understand how high-performing corporations successfully create and sustain a culture of purpose, trust and fulfillment. Along the way, Bustin developed a set of leadership tools that will increase accountability and drive success for any type of organization. Accountability will transform the way you manage, maintain and motivate yourself, your team, and, ultimately, your workforce. As a business leader's guide to the best practices to turn long-term vision into reality, it introduces the Seven Pillars of Accountability and shows how each pillar is a crucial part of effective leadership:

  • Character
  • Unity
  • Learning
  • Tracking
  • Urgency
  • Reputation
  • Evolution
Lack of accountability is the single greatest obstacle facing even the most experienced leaders. It saps morale, drains profits and disenfranchises employees and it can shift your team into crisis mode on a daily basis. Greg Bustin shares his own stories, including what he learned the hard way, if you are not clear about everything - vision, values, objectives, strategy, rewards and penalties, the likelihood of achieving your goals is slim. Bustin has tapped the experience of the senior leaders of the world's most respected organizations and he shares their stories and advice in this book.

 

Table of Contents:

  • Preface
  • Acknowledgments
  • Introduction
  • Accountability Starts with Purpose
  • Learning from Winners
  • The Seven Pillars of Accountability
  • Character Counts
  • Galvanizing Your Team
  • Green and Growing
  • What Your Best Employees Want
  • Instilling a Sense of Urgency
  • Walking the Talk
  • Change Practices, Not Principles
  • Appendix
  • Notes
  • Index

About the Author

 

Greg Bustin is a business and leadership consultant, an international speaker and a Master Chair for Vistage International, the world's largest CEO membership organization. He writes a monthly bulletin sent to more than 5,000 executives globally and regularly speaks at events in the United States, Canada, Australia and the UK.

 

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